Privacy Policy

Last Updated: June 21, 2026

Care and Benefits Guide ("we," "us," or "our") operates the website located at careandbenefitsguide.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit information through our forms. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.

1. Information We Collect

Information You Provide

When you complete our eligibility check form or contact form, we collect the information you voluntarily submit, which may include your name, email address, phone number, state of residence, age range, household size, Medicaid enrollment status, and the types of programs you are interested in.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. This information is collected through standard web server logs and, if applicable, cookies or similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To connect you with participating providers or program specialists who may be able to assist you with state-funded benefit programs in your area.
  • To respond to your inquiries submitted through our contact form.
  • To improve the functionality, content, and user experience of our website.
  • To analyze website traffic and usage patterns.
  • To comply with applicable laws and regulations.
  • To protect the security and integrity of our website.

3. How We Share Your Information

With Participating Providers

When you complete our eligibility check form, the information you provide may be shared with one or more participating providers or program specialists who operate in your state. These providers may contact you by phone, email, or other means to discuss programs that may be available to you. By submitting the eligibility form, you consent to this sharing.

Service Providers

We may share your information with third-party service providers who assist us in operating our website and delivering our services, such as hosting providers, analytics services, and email delivery services. These providers are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.

Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features of our website.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal information. To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Opt-Out of Communications

If you no longer wish to be contacted by a participating provider, you may opt out by contacting us directly. Please note that it may take up to 10 business days to process your request.

7. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our Contact page.

Care and Benefits Guide

A free consumer resource helping individuals and families explore state-funded programs and services they may qualify for.

Disclaimer: Care and Benefits Guide is not a government agency and does not determine eligibility for government programs. Program availability, eligibility, and benefits vary by state. A participating provider or program specialist may contact users based on their responses. This website is for informational purposes only.

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